Shenzhen Lean Kiosk Systems CO., LTD
Below is a video overview of our lks's factory, watch it carefully to learn more about which kiosk machine we produce for you, and what after-sale services we provide!
| Service Type | Description |
|---|---|
| Installation and Setup | Professional installation and setup of kiosks to ensure proper functioning, tailored to client specifications. |
| Training | Comprehensive training for customers on how to operate, maintain, and troubleshoot kiosks effectively. |
| Remote Support | 24/7 remote assistance to guide users through technical issues, setup questions, and operational troubleshooting. |
| Fault Diagnosis and Repair | Prompt diagnosis of faults and efficient repair services to minimize downtime. Includes both hardware and software troubleshooting. |
| Software Upgrades | Regular software updates to improve performance, add new features, and ensure security patches are applied. |
| Defective Parts Replacement | Immediate replacement of faulty parts under warranty, ensuring minimal disruption to operations. |
| Preventive Maintenance | Scheduled maintenance visits to keep the kiosks in optimal condition and prevent potential breakdowns. |
| Customization Services | Ongoing support for any additional customization requests or upgrades to better align kiosks with evolving business needs. |
| Post-Warranty Support | Continued support after warranty expiration, including repairs, parts replacement, and software updates for a competitive rate. |
LKS’s after-sale services offer numerous advantages that ensure long-term customer satisfaction and operational efficiency. First, our professional installation and setup guarantee that kiosks are fully operational from the start. Training is provided to ensure that users can confidently operate and maintain their kiosks. We offer 24/7 remote support, enabling quick troubleshooting and minimizing downtime. In case of issues, fault diagnosis and repair are efficiently handled, and defective parts are replaced promptly under warranty. Our software upgrades keep kiosks updated with the latest features and security patches. Additionally, we provide preventive maintenance and post-warranty support, ensuring that kiosks continue to perform optimally well beyond the warranty period. LKS’s after-sale services enhance kiosk longevity, reduce operational disruptions, and provide peace of mind to customers, making us a reliable partner in kiosk solutions.
Shenzhen Lean Kiosk Systems CO., LTD (LKS), with 13 years of experience as a professional kiosk manufacturer, offers a wide range of high-quality after-sale services, making us the ideal partner for investing in kiosk machines. Our expertise ensures reliable performance and customer satisfaction.
What did our happy clients say?
We recently purchased a self-ordering kiosk from LKS and were thoroughly impressed with their after-sale services. The team provided timely installation, remote troubleshooting, and software updates, ensuring everything was running smoothly. Highly recommend!
LKS's after-sale service for the payment kiosk exceeded our expectations. They offered detailed training for our staff, quick issue resolution, and regular system updates. Their customer support is top-notch.
After purchasing an outdoor kiosk from LKS, we received excellent support during installation and ongoing maintenance. The team was always available to address any concerns, and their proactive software upgrades were invaluable. Highly satisfied!
The after-sale services for our parking kiosk from LKS have been outstanding. The installation was seamless, and the technical support team assisted us with quick troubleshooting and repairs. We are extremely pleased with the service.